Selfy Club OTT believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
In case of complaints regarding products or services that come with a warranty from manufacturers or service providers, please refer the issue directly to them. In case of any refunds approved by Selfy Club OTT, it’ll take 6-8 days for the refund to be credited to the end customer.
The refund process will be completed within 6-7 days, and it will take an additional 1-2 days for the amount to be credited to the customer's bank account.